- Some products and colours tend to look slightly brighter in photos as the camera lens always highlights certain colours more.
- Do not wash alongside any other products as the product will bleed colour in the initial washes due to the special nature of the dyes.
- Slight irregularities in motifs, texture, and colour are a part and parcel of handcrafted products and lend character to it.
Returns Policy
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
- Rubs colour when dry
- Bleeds Colour for initial washes
- Slight irregularities are a nature of handcrafted products
- Avoid pairing darker colours with lighter colours
- Dry Clean or Hand Wash with Mild Detergent
- Do not Machine Wash
- Do not soak
- Wash separately
- Gently Dry Inside Out in shade
Natural Lighting: We use natural light for our product photos to represent them as accurately as possible.
Slight Colour Variations: Due to camera lens limitations, there may be slight colour differences between the product photos and reality. Some colours may appear brighter in photos.
Handcrafted Quality: Our products are handcrafted, and minor irregularities in motifs, texture, and colour are part of their unique character.
Batch Production: Handcrafted items are made in batches, so slight variations in color, shade, and motifs are natural and a result of human craftsmanship.
Quality Assurance: If you encounter a genuine quality or manufacturing defect, we are committed to offering a full refund or fulfilling your order to your satisfaction.
